Our contact details
Name: Shades of Strength Therapy
Email: rhianna@shadesofstrengththerapy.com
The type of personal information we collect
We currently collect and process the following information:
- Name
- Address
- Email address
- Telephone number
- Date of birth
- Information about what you have contacted us about via the contact us web forms on our website
We also collect the following information on your emergency contact:
- Name
- Phone Number
- Relationship status to you
We also collect details on others which include:
- Contact details of your GP
How we get the personal information and why we have it
The personal information we process is provided to us directly by you for one of the following reasons:
- To provide the services that you have requested.
- To keep a record of your relationship with us.
- To respond to your enquiries for example when you send us questions, suggestions, compliments, or complaints, or when you request information about our services.
- To ensure we have the relevant and appropriate contact information in case of a safeguarding concern.
We do not share data with others without your consent or unless the law requires us to do so to protect yours or another’s wellbeing and safety.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting rhianna@shadesofstrengththerapy.com
- We have a contractual obligation.
- We have a legal obligation.
How we store your personal information
Your information is securely stored. We only keep personal information for as long as it is reasonable and necessary for the relevant activity. We will then dispose of your information.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access - You have the right to ask us for copies of your personal information.
- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at rhianna@shadesofstrengththerapy.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at rhianna@shadesofstrengththerapy.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk